Dubai real estate
Legal β€” Kookaburra Real Estate LLC

Privacy Policy

How Kookaburra Real Estate LLC β€” a licensed real estate agency in Dubai and certified Dubai real estate broker β€” collects, uses, and protects your personal data in compliance with UAE Federal Law.

πŸ“… Effective Date: February 2026 πŸ”„ Last Updated: February 2026 πŸ›οΈ Jurisdiction: Dubai, UAE πŸ“‹ Registered: RERA Β· Dubai Land Department

πŸ”’ Introduction

Kookaburra Real Estate LLC ("Kookaburra", "we", "us") is a premier real estate agency in Dubai β€” a fully licensed brokerage registered with the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA), operating from Business Bay, Dubai, UAE. As a specialist Dubai real estate company focused on Dubai property investment and Dubai Golden Visa advisory, we are committed to protecting your personal data with the highest standards of transparency and care.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.kookaburrare.com, enquire about Dubai real estate, or engage our brokerage services. It is issued in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

By using our Website or sharing your personal information with us, you consent to the practices described in this policy. If you do not agree, please exit the Website immediately.

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Information We Collect

Information You Provide

We collect personal data you voluntarily share when submitting a property enquiry, requesting a Dubai real estate valuation, registering for market updates, contacting us via phone, email, or WhatsApp, or entering a brokerage agreement with our real estate agency in Dubai. This may include your name, email, phone number, nationality, budget, preferred property type, and investment objectives β€” including interest in Dubai Golden Visa-qualifying assets.

Automatically Collected Data

When you browse our listings, we may automatically collect your IP address, browser type, device information, pages visited, time on site, and cookie data to improve your experience on our Dubai real estate platform.

Third-Party Sources

We may receive information from property portals (Bayut, Property Finder, Dubizzle), social media platforms, developer partners, and marketing networks where you have interacted with our Dubai property investment listings or advertisements.

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How We Use Your Information

Your personal data is used to deliver our real estate agency in Dubai services β€” matching you with suitable Dubai properties, arranging viewings, facilitating transactions, and providing market analysis.

  • Matching buyers with suitable Dubai properties
  • Facilitating Dubai property investment transactions
  • Providing Dubai Golden Visa eligibility guidance
  • Responding to brokerage and service enquiries
  • Meeting RERA, DLD, and UAE AML obligations
  • Improving our Website and marketing effectiveness
We do not sell your personal information to any third party. Your data is used exclusively to serve your Dubai property investment interests and meet our legal obligations as a licensed Dubai real estate broker.
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How We Share Your Information

We share your personal data only where necessary as a regulated real estate agency in Dubai:

  • With property developers when you express interest in their projects
  • With government authorities including the DLD and RERA
  • With professional partners (mortgage brokers, legal advisors) at your request
  • With technology providers (CRM, analytics, email) under strict data agreements
  • With regulatory authorities when required by UAE law
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International Data Transfers

As an internationally active Dubai real estate company serving global investors, your personal data may occasionally be processed outside the UAE. Our clients frequently enquire about Dubai Golden Visa eligibility and cross-border Dubai property investment opportunities. Where data transfers occur, we apply contractual safeguards and appropriate security measures to ensure equivalent protection in all jurisdictions.

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Cookies & Tracking Technologies

Our real estate agency in Dubai website uses three categories of cookies:

  • Essential cookies β€” required for core Website functionality
  • Analytics cookies via Google Analytics β€” to understand how visitors interact with our Dubai real estate listings
  • Marketing cookies via Meta and Google Ads β€” to deliver relevant Dubai property advertising to prospective buyers

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Website functionality.

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Data Security

We protect your personal data using industry-standard measures befitting a professional Dubai real estate broker:

  • SSL/TLS encryption for all data in transit
  • Strict access controls and secure cloud storage
  • Cloudflare and LiteSpeed Cache security protocols
  • Regular security audits and vulnerability reviews

While we take every reasonable precaution, no internet transmission is entirely risk-free. We remain fully committed to best-practice data protection.

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Data Retention

As a compliant Dubai real estate company, our data retention periods are governed by UAE law and RERA requirements:

  • Enquiry data (no transaction) β€” retained up to 3 years after last interaction with our team
  • Completed real estate in Dubai transaction records β€” minimum 5 years per UAE law and RERA
  • Marketing contact data β€” retained while subscribed; unsubscribe at any time
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Your Rights

Under the UAE Data Protection Law, you have the following rights regarding personal information held by our Dubai real estate brokerage. Contact us to exercise any right β€” we will respond within 30 days.

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Access Request a copy of your personal data we hold.
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Rectification Correct inaccurate or incomplete information.
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Erasure Request deletion, subject to legal obligations.
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Restriction Limit how we use your data in certain cases.
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Portability Receive your data in a machine-readable format.
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Object Object to processing, including direct marketing.
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Withdraw Consent Withdraw consent at any time where applicable.
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Marketing Communications

We send Dubai property updates, off-plan launch announcements, Dubai Golden Visa eligibility news, and Dubai real estate market insights to clients who have opted in or hold an existing relationship with our real estate agency in Dubai.

You may unsubscribe at any time via the link in any email or by contacting [email protected] with the subject line "Unsubscribe". Opting out does not affect service-related communications such as transaction updates.

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Governing Law & Updates

This Privacy Policy is governed by the laws of Dubai and UAE Federal Decree-Law No. 45 of 2021. As a real estate agency in Dubai operating under RERA jurisdiction, unresolved concerns may be escalated to the UAE Data Office.

Kookaburra Real Estate LLC reserves the right to update this policy at any time. Updates take effect upon posting. Continued use of our Dubai real estate services constitutes acceptance. If any provision is found invalid, the remaining provisions continue in full force and effect.

πŸ“ž Contact Kookaburra Real Estate LLC

For questions about this Privacy Policy or how we handle your personal data, reach out directly. As a licensed real estate agency in Dubai and trusted Dubai real estate company, we are always available to assist β€” at any stage of your property journey.

Company Kookaburra Real Estate LLC
Address 3102 Iris Bay Tower, Business Bay, Dubai, UAE
Licence RERA Registered Β· Dubai Land Department
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RERA Reg: 1292427  Β·  DLD Licence: 1501899

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